3. What is the delivery time of your machine?
In general, the delivery time of our machine is about 30 days, customized machine will be delivered as the negotiation with our clients as soon as possible.
3. If I will need to stay at your place for a few days, is that possible to book the hotel for me?
It's always my pleasure, hotel booking service is available.
4. As the shipping period will take a long time, how can you make sure the machine won't be broken?
Our machine is film wrapped, to make sure the device can be delivered to our customer smoothly, we will use the steel wire to fix the machine with the container.
5. What is your minimum order quantity, can you send me samples?
Our minimum quantity is 1 set, as our product is machinery equipment, it's difficult to send you samples, however,we can send you catalog, warmly welcome you to come to visit our company.
6. How can I get to your factory?
We can pick you up at the airport.
7. May I know which payment will be accepted by your company?
So far 100%T/T before shipment, 30% deposit paid by T/T, and balance paid by L/C are available.
8. About the after-sale service, how can you solve the problems occurred with your overseas customer in time?
The warranty of our machine is typically 12 months, during this period, we will arrange the international express immediately, to make sure the replacement parts are delivered as soon as possible.
9. After we place an order, will you arrange the installation of the machine at present?
All the machines will be tested well before being delivered, so almost of them can be used directly, also our machines are easy to be installed, if you customer needs our assistance, we will be pleased to arrange the installation, but all the costs will be be
charged by you.
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